Tent.lk Return Policy
At Tent.lk, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer a return policy under the following conditions:
- Return Window: Returns are accepted only within 1 Day of delivery.
- Eligibility for Return: The product must be in its original condition, unused, and with all packaging intact.
- Return Process: To request a return, please contact our customer support team within 12 hours of receiving the product. You must provide the order number and a clear reason for the return.
- Non-Returnable Items: Customized or used items cannot be returned.
- Refunds & Replacements: Once the return is approved, we will process a replacement or refund as applicable. Refunds will be issued based on the original payment method.
For any return-related inquiries, please contact our customer support team.